Soshop : Frequently Asked Questions
Welcome to the Soshop FAQ! We've compiled answers to some of our most frequently asked questions. If you can't find what you're looking for here, feel free to reach out to our friendly customer service team at so93shop@gmail.com
Ordering & Shipping:
Do you offer free shipping? Absolutely! We offer free shipping on all orders within the United States.
How long does processing take? Orders are typically processed within 1-3 business days.
How long does delivery take? Once your order ships, you can expect it to arrive within 5-8 business days (USA).
Do you ship internationally? Currently, we only ship within the United States. However, we're exploring international shipping options and will update you if anything changes.
Can I track my order? You bet! You'll receive a confirmation email with tracking information once your order ships.
Products & Sizing:
What size should I order? We recommend checking our size guide on each product page for detailed measurements. If you're still unsure, feel free to contact us, and we'll be happy to help you find the perfect fit!
What materials do you use? We use high-quality, comfortable fabrics that are built to last. Specific materials will be listed on each product description.
Do you offer returns or exchanges? Yes! We offer a hassle-free return and exchange policy. You can find more details on our Returns & Exchanges page
Company & Policies:
How can I contact you? You can reach us by email at so93shop@gmail.com
Do you have a physical store? Currently, we're an online boutique only. However, we're always looking for ways to expand and connect with our customers. Stay tuned for updates!
Can I learn more about your privacy policy? Absolutely! We value your privacy. You can find details on how we handle your information in our Privacy Policy page
We're always striving to improve and provide the best possible shopping experience for our customers. If you have any further questions, please don't hesitate to reach out!
Happy Adventuring!
The Soshop Team.
